At Kiriya, your personal information is treated with the same care we put into every part of the platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over it. No jargon, no surprises.
These cards cover the most important aspects of how Kiriya handles your data. The full policy is below.
Kiriya only collects the data it genuinely needs to operate your account, process payments, and comply with legal requirements. We don't collect data for the sake of it.
All data transmitted between your device and Kiriya's servers is encrypted using 256-bit SSL — the same standard used by banks. Your information is protected in transit at all times.
Kiriya does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within the Kiriya ecosystem and its trusted service partners.
You have the right to access, correct, or delete your personal data held by Kiriya. Submit a request to [email protected] and we'll respond within 30 days.
When you transact via bKash, Nagad, or Rocket, Kiriya receives only the minimum information needed to process the transaction. Your full wallet credentials are never stored by Kiriya.
Kiriya uses cookies to keep you logged in, remember your preferences, and improve platform performance. You can manage cookie preferences in your browser settings at any time.
Kiriya ("we", "us", "our") is the operator of the online gaming platform accessible at kiriya.io. Kiriya is the data controller responsible for the personal information collected through this platform. This Privacy Policy applies to all users of the Kiriya website, mobile platform, and any related services.
Kiriya is built specifically for players in Bangladesh. All services are provided in Bangladeshi Taka (BDT), and all payment integrations — bKash, Nagad, and Rocket — are designed with the Bangladeshi user in mind. This local focus extends to how we handle your data: we understand the context you're operating in, and we take our responsibility to protect your privacy seriously.
If you have any questions about this Privacy Policy or how Kiriya handles your personal data, you can contact us at [email protected] at any time.
Plain language note: This policy is written to be understood, not to confuse. If anything here is unclear, reach out to Kiriya support before you register. We'd rather answer your questions upfront than have you agree to something you don't fully understand.
Kiriya collects personal data in several ways: information you provide directly, information generated by your use of the platform, and information received from third-party service providers. Here is a breakdown of what we collect and when:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration & KYC verification |
| Contact Data | Mobile number, email address | Registration |
| Financial Data | Transaction amounts, payment method type, transaction reference numbers | Deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system | Every platform visit |
| Usage Data | Games played, bet amounts, session duration, login history | During active sessions |
| Communications Data | Support chat transcripts, email correspondence | When you contact support |
Kiriya does not collect your full mobile wallet PIN, password, or any credentials associated with your bKash, Nagad, or Rocket account. Payment transactions are processed through secure third-party gateways, and Kiriya only receives a transaction confirmation and reference number.
KYC documents: When you submit identity documents for verification, those documents are reviewed by Kiriya's compliance team and stored securely. They are used solely for the purpose of verifying your identity and are not shared with third parties except where required by law.
Kiriya uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was collected. The main purposes are:
No profiling for third-party advertising: Kiriya does not build advertising profiles on its players or share usage data with advertising networks. Any analysis of your data is done internally and solely for the purposes listed above.
Kiriya processes your personal data on the following legal grounds, depending on the specific purpose:
Kiriya does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
Data processing agreements: All third parties who process personal data on Kiriya's behalf are required to sign data processing agreements that obligate them to handle your data securely and only for the specified purpose.
Kiriya retains your personal data for as long as necessary to fulfil the purposes for which it was collected, and to comply with legal retention obligations. The general retention periods are:
When data is no longer required, Kiriya deletes or anonymises it securely. You may request early deletion of your data, subject to Kiriya's legal retention obligations — some data cannot be deleted before the mandatory retention period has elapsed.
Kiriya uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the Kiriya website. They help us keep you logged in, remember your preferences, and understand how the platform is being used.
The types of cookies Kiriya uses:
Kiriya does not use third-party advertising cookies or tracking pixels for external ad targeting. You can manage or disable non-essential cookies through your browser settings. Note that disabling essential cookies may affect your ability to use the Kiriya platform.
Kiriya takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration:
Despite these measures, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, Kiriya will notify you and the relevant authorities as required by applicable law.
Your role in security: Kiriya's security measures are most effective when combined with good practices on your end. Use a strong, unique password for your Kiriya account, enable two-factor authentication, and never share your login credentials with anyone.
You have a number of rights in relation to the personal data Kiriya holds about you. To exercise any of these rights, contact Kiriya at [email protected]. We will respond within 30 days.
Request a copy of the personal data Kiriya holds about you, along with information about how it is used.
Request correction of any inaccurate or incomplete personal data held by Kiriya.
Request deletion of your personal data, subject to Kiriya's legal retention obligations.
Request that Kiriya restricts processing of your data in certain circumstances, such as while a dispute is being resolved.
Request a copy of your data in a structured, machine-readable format so you can transfer it to another service.
Object to Kiriya processing your data for direct marketing or on the basis of legitimate interests.
The Kiriya platform is strictly for adults aged 18 and over. Kiriya does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered on Kiriya or provided personal data to us, please contact [email protected] immediately. We will investigate and, if confirmed, delete the data and close the account without delay.
Kiriya uses age verification checks during the registration process to minimise the risk of underage access. However, if you are a parent or guardian and have concerns about a minor accessing the Kiriya platform, we encourage you to use parental control software and to speak with your child about responsible internet use.
Kiriya may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.
For significant changes that materially affect how we use your personal data, Kiriya will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of the Kiriya platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
Stay informed: We recommend reviewing this page periodically. The "Last updated" date at the top of this page tells you when the policy was most recently revised. If you have questions about any changes, contact [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Kiriya handles your personal data, please get in touch:
For data access, correction, or deletion requests, please include your registered email address and a brief description of your request. We may need to verify your identity before processing the request to ensure your data is protected.