Gaming on Kiriya is meant to be fun — a way to relax, enjoy some excitement, and maybe win a little along the way. But we know that for some people, gambling can become a problem. That's why Kiriya has built a full set of responsible gaming tools directly into the platform, so you always stay in control.
Responsible gaming is not just a policy document at Kiriya — it's a core part of how the platform is built. Every feature, every tool, and every support channel on Kiriya is designed with one goal in mind: making sure that gaming stays enjoyable and never becomes harmful.
Kiriya believes that the vast majority of players enjoy gaming as a form of entertainment, the same way someone might enjoy watching cricket or going to the cinema. You set a budget, you have some fun, and you move on with your day. That's the experience Kiriya is built to support.
But Kiriya also recognises that gambling can become a problem for some people, and that problem gambling can have serious consequences for individuals and their families. That's why Kiriya has invested in a comprehensive responsible gaming programme that gives every player the tools they need to stay in control — and provides a clear path to help for anyone who needs it.
Kiriya's promise: We will never pressure you to gamble more than you're comfortable with. We will never remove or delay access to responsible gaming tools. And we will always take reports of problem gambling seriously.
Kiriya is designed for players who treat gaming as a leisure activity — something fun to do with money they can afford to spend, not a way to make income or solve financial problems.
Every responsible gaming tool on Kiriya is available instantly from your account settings. No waiting, no approval process — you can set limits or self-exclude in under two minutes.
If you reach out to Kiriya about a gambling concern — whether it's about your own play or someone else's — you will be treated with respect and given practical help, not judgement.
All of these tools are free, available 24/7, and take effect immediately. Access them from your account settings at any time.
Set a maximum amount you can deposit per day, week, or month. Once the limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately; increasing a limit requires a 24-hour cooling-off period.
Set a maximum duration for each gaming session. When the limit is reached, you'll receive a clear on-screen notification and the option to end your session. This tool helps prevent the kind of extended play that can lead to poor decision-making.
Enable periodic on-screen reminders that show how long you've been playing and your net result for the session. Reality checks are a simple but effective way to stay aware of your gaming activity without interrupting the experience.
Take a short break from Kiriya without permanently closing your account. Choose a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended and you cannot log in, deposit, or place bets.
If you feel you need a longer break, self-exclusion lets you close your Kiriya account for a minimum of 6 months or permanently. Self-exclusion is irreversible for the chosen period — this is intentional, to give you a genuine break from gambling.
Set a maximum amount you're willing to lose per day, week, or month. Once your loss limit is reached, you will not be able to place further bets until the period resets. This tool helps you stick to a budget without relying on willpower alone.
Kiriya enforces strict age verification at registration. No player under 18 is permitted to open an account or access any real-money gaming features on the platform. KYC checks are mandatory for all withdrawals.
Kiriya's system monitors player behaviour for patterns that may indicate problem gambling — such as rapidly increasing bet sizes, extended sessions, or frequent deposits after losses. Players flagged by the system may be contacted by the support team.
Kiriya's customer support team receives specific training in responsible gaming. If you reach out with a concern about your gambling, you'll speak with someone who understands the issue and can guide you to the right tools or resources.
Kiriya does not send bonus offers or promotional messages to players who have set responsible gaming limits, are in a cool-off period, or have previously self-excluded. We will never use marketing to undermine your decision to take a break.
Kiriya's deposit tools are designed with Bangladeshi players in mind. Whether you use bKash, Nagad, or Rocket, deposit limits apply across all payment methods — so switching payment options won't let you bypass a limit you've set.
Every game on Kiriya displays its RTP (return to player) percentage and volatility rating. We believe players make better decisions when they understand how games work — so we make that information easy to find.
Problem gambling doesn't always look the way people expect. It rarely starts with someone losing everything overnight. More often, it creeps in gradually — a few extra sessions here, a slightly bigger deposit there — until it starts affecting your finances, your relationships, and your mental health.
The questions below are based on widely used responsible gaming self-assessment tools. If you answer "yes" to two or more of them, it may be worth taking a break and speaking to someone you trust — or contacting Kiriya support directly.
Remember: Recognising a problem early is a sign of strength, not weakness. Kiriya's responsible gaming tools are here for exactly this situation — and using them is always the right call.
Do you find yourself spending more money on gambling than you originally planned, even when you tell yourself you'll stop?
Have you ever borrowed money, sold belongings, or used bill money to fund gambling?
Do you feel restless, irritable, or anxious when you try to cut back or stop gambling?
Have you lied to family members or friends about how much time or money you spend on gambling?
Do you find yourself chasing losses — gambling more to try to win back money you've already lost?
Has gambling caused problems in your relationships, your work, or your studies?
Do you think about gambling frequently — planning your next session, replaying past sessions, or calculating how much you could win?
Have you ever tried to stop gambling and found that you couldn't, even when you genuinely wanted to?
Setting limits on Kiriya takes less than two minutes. Here's exactly how to do it. All tools are available from your account dashboard — no need to contact support unless you want to.
Go to kiriya.io and log in with your registered mobile number and password. If you haven't registered yet, creating an account takes under three minutes.
Click on your profile icon in the top right corner of the screen, then select "Account Settings" from the dropdown menu.
In the Account Settings menu, find the "Responsible Gaming" section. All available tools — deposit limits, session limits, cool-off, and self-exclusion — are listed here.
Select the tool you want to use, enter your preferred limit or duration, and confirm. Limits that reduce your activity take effect immediately. Limits that increase your activity require a 24-hour review period.
You'll receive a confirmation message on screen and via SMS to your registered mobile number. Your limit is now active. You can review your current limits at any time from the same menu.
If you're struggling with your gambling and need to talk to someone, Kiriya's support team is available 24 hours a day, 7 days a week. You can reach us via live chat in your account or by emailing [email protected].
When you contact Kiriya about a responsible gaming concern, you'll be connected with a team member who has been trained specifically to handle these conversations. They can help you set limits, initiate a cool-off period, or process a self-exclusion request on your behalf if you prefer not to do it yourself.
Talking to someone helps. Many players find it easier to take action when they've spoken to a real person first. Kiriya's support team is not there to judge you or try to keep you playing — they're there to help you make the decision that's right for you.
For family members: If you're concerned about a family member's gambling on Kiriya, you can contact us at [email protected]. While we cannot share account details due to privacy rules, we can advise you on steps you can take and resources that may help.
These are the habits that separate players who enjoy gaming long-term from those who run into problems. Simple, practical, and worth keeping in mind every time you play.
Before you deposit, decide how much you're comfortable losing entirely. If losing that amount would cause you stress or financial difficulty, it's too much.
Decide how long you're going to play before you open the app. Use Kiriya's session timer to enforce it automatically — don't rely on willpower alone.
If you've hit your loss limit for the day, stop. Chasing losses is the single most common way that recreational gambling turns into a problem. Walk away and come back another day.
Step away from the screen regularly. Extended gaming sessions affect your judgement and make it harder to stick to your budget. A short break resets your perspective.
Gambling when you're emotionally low is a risk factor for problem gambling. If you've had a bad day, a difficult conversation, or you're feeling anxious, it's better to skip the session.
Gaming should be one of many things you enjoy — not the main one. If you find yourself cancelling plans, skipping meals, or losing sleep to play, that's a sign the balance has shifted.